Leadership communication is a driver of employee engagement that is consistent not only in New Tech but across industries.Ĭhris says, “The things that really set the highly engaged employees and great managers apart are things that relate to communication. In the next sections, we look at the importance of communication from the top and why a motivating company vision matters for employee engagement. For example, Culture Amp’s research has found that companies who get high scores on the first item not only direct resources well but do a great job communicating decisions about resources to the whole company. The top four items all involve communication. The chart below shows the top 10% of highly engaged companies versus the bottom 10%. When comparing scores on five survey items that impact engagement, the impact of communication is clear. Employees experience open and honest two-way communicationĬomparing highly engaged and highly disengaged employees.Leaders have communicated a vision that motivates them.Employees feel happy with their current role relative to what was described to them.Three of the ten top questions driving employee engagement relate to communication. David says, “These are the areas that you need to be aware of as an organization because that's where you can improve aspects of your employee's work-life to improve their engagement.”
#Culture amp employee engagement drivers
Out of the questions asked in the engagement survey, there are ten top drivers of engagement. In the New Tech Benchmark, Culture Amp analyzed data from over 150 companies with responses from over 60,000 employees. Open and honest communication impacts engagement They’re also more productive and take fewer sick days. Why does employee engagement matter? Engaged employees are likelier to stay with an organization, so you have less turnover. It's a measure we use to identify those core aspects, and it's more than just employee happiness or employee satisfaction.” David explains, “Specifically, we measure engagement in our surveys with five key questions, which we call the Employee Engagement index. Why is employee engagement important?Ĭulture Amp defines employee engagement as the level of connection, motivation, and commitment a person feels for their organization. What follows is an overview of the concepts and data they discussed. To understand this connection, David Ostberg, Director of Insights at Culture Amp, and Chris Yeh, the co-author of The Alliance: Managing Talent in the Networked Age and co-founder of Allied Talent, presented research on communication and engagement in a one-hour webinar. We know communication in the workplace is important because it affects our ability to work together, and it affects employee engagement.
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